1. Function

Webex Teams is an application from Cisco for continuous team collaboration with video meetings, group messaging and file sharing. Topics or teams are organized in so-called spaces. You can also use such a space to receive notifications from Checkmk. For the actual connection a webhook must be created in Webex Teams.

2. Configuring Cisco Webex Teams

The prerequisite for receiving notifications from Checkmk in Webex Teams is therefore that at least one area (space) is set up. This can be done in a few seconds and is described in the Webex help: Webex App - Create a space.

For a first test, at any rate it is certainly a good idea to set up a dedicated area with an appropriate name just for Checkmk.

In Webex Teams the Incoming Webhooks app must now be activated or connected. You can find this app in the Webex App Hub.

notifications webex1

Click on Connect on this page. (If you are not logged into Webex Teams with the browser you are using, the Cisco Webex login dialog will appear first.)

After a short waiting period, at first it looks as if not much has changed — but now, at the end of the input and selection fields, you can specify both a name for the webhook and the area to be used in Webex Teams. Finally click on Add.

notifications webex2

Next, copy the webhook URL created in this way by clicking on the corresponding icon:

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3. Configuration in Checkmk

You have already learned how to set up Checkmk notifications in general in the article about notifications. The activation in Checkmk is now limited to the specification of the webhook URL copied above:

  1. For the Notification Method select Cisco Webex Teams.

  2. Enter the copied webhook URL.

notifications webex4

Optionally, you may specify URL prefixes to control links on your Checkmk GUI within the notification. Instead of specifying the webhook URL directly here, you can also use Checkmk’s password store and read the URL from one of its entries.

For testing you can use the Fake check results and Custom notification commands.

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